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The Five Most Frequently Asked Questions
Where are your sofas made?
Where are your sofas made?
Our sofas are handcrafted in Europe by manufacturers who specialize in sofas.
How long are the delivery times?
How long are the delivery times?
You can find the current delivery time directly on the respective product page. Since availability and production capacity can change at any time, the delivery time shown there is always the most reliable estimate for the sofa you’ve selected. After you place your order, we’ll also keep you updated via email on the status and delivery.
At what temperature can I wash the covers?
At what temperature can I wash the covers?
We recommend washing the covers at 30 °C on the gentle cycle.
How are the sofa modules connected to each other?
How are the sofa modules connected to each other?
Depending on the model and configuration, the sofa modules are secured using appropriate connecting elements, such as alligator clips or Velcro fasteners. The necessary connectors are included in the package and ensure that the modules stay securely in place during everyday use. At the same time, the connectors can be easily detached from one another, allowing you to rearrange your sofa effortlessly at any time.
Can I reorder individual covers?
Can I reorder individual covers?
Yes, you can reorder individual covers at any time. If you'd like to give your sofa a new look or replace a cover, simply contact our customer service team and let us know the fabric you'd like, as well as the Color with. We'll then create a personalized order link for you.
Care and Usage Instructions
If there's a stain on the cover, do I have to wash it right away in the washing machine?
If there's a stain on the cover, do I have to wash it right away in the washing machine?
No, in most cases that isn't necessary. Fresh stains can often be removed with just a clean cloth and a little water. Gently blot the affected area instead of rubbing it. For more stubborn stains, we recommend our Livom Care products, such as fabric cleaner or foam cleaner. If a more thorough cleaning is needed, you can simply remove the affected cover and wash it at 30 °C on the gentle cycle.
At what temperature are the covers washed?
At what temperature are the covers washed?
We recommend washing the covers at 30 °C on the gentle cycle.
I have a pet. What fabric is recommended?
I have a pet. What fabric is recommended?
In general, all Livom Fabrics suitable for households with pets. Our covers are durable, easy to care for, removable, and washable. Pet hair can usually be easily removed with a lint roller or a damp cloth. If a cover ever gets damaged or heavily soiled, you can reorder and replace it individually.
How are the sofa components attached?
How are the sofa components attached?
Depending on the model and configuration, the sofa modules are secured using appropriate connecting elements, such as alligator clips or Velcro fasteners. The necessary connectors are included in the package and ensure that the modules stay securely in place during everyday use. At the same time, the connectors can be easily detached from one another, allowing you to rearrange your sofa effortlessly at any time.
What should I do if I want to wash the cover?
What should I do if I want to wash the cover?
Remove the covers from the sofa and sort them by color if necessary. Cover or tape over any Velcro areas so they don’t snag on the fabric. Turn the covers inside out, place them in the washing machine, add a suitable detergent, and select a gentle cycle at 30 °C with the lowest possible spin speed. After washing, shake out the covers and let them air dry. Please do not tumble dry, bleach, or iron them.
For added protection, we recommend using a laundry bag.
What detergents can I use on the covers?
What detergents can I use on the covers?
You can use powder detergent, delicates detergent, liquid detergent, or laundry sheets. To preserve the quality of the fabric, you should not use fabric softener or bleach.
How can I protect my floor from scratch marks and scratches?
How can I protect my floor from scratch marks and scratches?
To prevent marks and scratches, we recommend using protective glides or felt pads under the sofa legs. You can find these at most hardware stores, and you should replace them over time once they become worn out. Sofas with wooden legs come with felt pads already attached.
A Look Behind the Scenes
At Livom Real people work here with a lot of heart, humor, and a shared mission: to make furniture you'll love. Here, you can get to know us better.