Common questions & answers
General information
Livom was founded in October 2020 by Tamara, Marco & Sandro. What started as a small startup quickly grew to an international startup that specializes in sustainable furniture.
Our sofas are produced in Europe by our manufacturers, which specialize in sofas.
The sofas are sustainable for many reasons. Since they are modular, you can use them completely flexibly. The sofas can be enlarged or reduced as desired. If individual elements break, you can simply replace them without having to replace the whole sofa. The covers are removable and washable. So you can also replace individual references if necessary, or you can do the complete sofa in a new one Color Cover by only buying the fabric covers for the whole sofa.
Something good is also done for the environment. The sofa is only made when it is ordered. In other words, there is no mass production and production takes place with solar energy. Our sofas made in Europe are also, so we can keep the transport routes short. In addition, two trees are planted per order with the help of the OneTreeplanted organization.
We only use FSC certified wood and our fabrics are environmentally friendly. Therefore, you can be sure that no forbidden substances (carcinogenic dyes) or other unhealthy materials are used.
Depending on the use, the lifespan is between 7-15 years. But since you can always be replaced by all elements, it will accompany you for a lifetime 😉
Nursing & usage instructions
It depends on what kind of spot it is. With small spots you can easily bring out the stain with a damp rag, some dishwashing detergent and circular movements. Otherwise simply put the individual cover with the stain in the washing machine and put them on freshly washed again.
We recommend washing the covers at 30 degrees in a gentle wash.
All fabrics are suitable for pets. The hair can be easily removed with a lint roller or a damp cloth. In addition, the fabrics are so closely woven that cat claws cannot just claw out the inner life. And if one or the other place believe in it, you can simply replace the individual reference and the sofa is like new again. In addition, all fabrics are super practical because you can simply wash them when the sweet fur noses stain on it.
The elements are easily connected to Velcro fasteners. These stick together perfectly, even children jumping around do not let the elements slide apart. 😉
1. Remove the remuneration from the sofa (and possibly the colors by sorting)
2nd fold the climbing strips so that they don't get stuck somewhere
3. Turn the cover inwards
4. Place in drum
5. Add detergent*
6. Select a protective program 30 ° C, adapt the spin number speed to the minimum, start and wait ...
7. Shake the covers and best hang in the fresh air and let it dry
8. Do not iron - rewind and enjoy the sofa directly
We also recommend:
- Turn the covers on the left
- Use the clothesack
We recommend the following detergent:
- Pulzwashmaker
- fine detergent
- Liquid detergent
- washing strips
So that your cover does not lose quality, we advise you against fabric softener and bleach.
In order to avoid prints and scratches on the floor, we recommend that you put a protective felt on your feet. You can buy this in any hardware store. Over time and through use, the felt is used and must be replaced.
Our sofas, which have wooden feet, are already delivered with protective felt.
Order notes
You have the opportunity to look at our diverse fabric patterns on site and take them with you. Alternatively, we offer you to order free fabric patterns via our website and have it delivered directly to your home.
Sure you can reorder individual covers or the whole sofa with a new one Color refresh.
Velare is the more robust fabric. The fabric is often used in the hotel or gastronomy because it has an extremely high abrasion resistance.
Mollia, on the other hand, is a rather soft fabric and has diagonal structures and a slight shine. So the lives Color On the sofa, it also looks very classy.
Cotton is 100% natural, but it lives Cotton. That means it wrinkers and can even after washing Color Fad over time or the material may be forgiven.
Velcro fasteners are always included. But if more is needed, you can reorder them from us at any time.
Each sofa can be in your desired colors and at no extra charge. Simply write this in the order note and the sofa is then made. However, please note that personalized sofas are excluded from the return.
All mass of the sofas can be found on our homepage under the respective sofa under specifications. You will also find instructions for changing the sofas.
No, these are also removable. (See video on the web site)
If the sofa is too small, you can expand it with any element as you want. Even if you want to order additional elements, you can easily write us an email with the desired elements and what fabric and Color you want. We then create a personal order link for you so that you can order your sofa online.
Delivery notes
Delivery times are only mentioned on the respective product pages. Please note the information provided there because it is non -binding and can deviate. You will receive the call of our freight forwarder about a week before the delivery. If the appointment doesn't suit you, you can simply reconcile a new one with it. However, this date may take place 2-3 weeks later.
For the sake of the environment, we are not able to date, but we always try to take them into account as well as possible.
The delivery costs and assembly are completely free of charge. However, please note that the street must be passable.
If you want to have your old sofa disposed of, you can simply book this in the order process for an additional charge of CHF 250.00. "
From the order date to delivery, we can store the sofa for a maximum of 12 months. To store the sofa accordingly, one is one Note in the order notes absolutely necessary.
Without a corresponding note, we can store the sofa from the order date to delivery for a maximum of 12 weeks. After that we have to deliver it.
Miscellaneous
The guarantee is 5 years.
Yes, we do not use animal products to produce our products.
Not a question?
Talk to us ...
Telephone ...
Mon.-Fri. 8 a.m. - 12 p.m. + 1:30 p.m. - 5 p.m.
Sat. 8 a.m. - 4.30 p.m. (except for holidays)
+41 71 244 80 07
Or by email ...
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de@livom.com