Frequently asked questions & answers
Livom was founded in October 2020 by Tamara, Marco & Sandro. What started as a small startup, quickly grew into an international startup specializing in sustainable furniture.
Our sofas are produced in Europe by our manufacturers who specialize in sofas.
The sofas are sustainable for many reasons. Since they are modular, you can use them completely flexible. The sofas can be enlarged or reduced as desired. If individual elements break, you can simply replace them without having to replace the whole sofa. The covers are removable and washable. So you can replace individual covers, if necessary, or you can cover the entire sofa in a new Farbe by buying only the fabric covers for the whole sofa.
Something good is also done for the environment. The sofa is manufactured only when it is ordered. In other words, there is no mass production and the production takes place with solar energy. Also our sofas are Made in Europe, so we can keep the transport distances short. In addition, two trees are planted per order with the help of the organization OneTreePlanted.
We use only FSC certified wood and our fabrics are OEKO-TEX® Standard 100 tested. Therefore, you can be sure that no banned substances (carcinogenic dyes) or other unhealthy materials are used.
Depending on use, the service life is between 7-15 years. But since you can always replace all the elements, it will accompany you for life 😉.
Care & use instructions
It depends on what kind of stain it is. For small stains, you can easily get the stain out with a damp cloth, some dishwashing detergent and circular motions. Otherwise, simply put the individual cover with the stain off in the washing machine and freshly washed put on again.
We recommend washing the covers at 30 degrees on the gentle cycle.
All fabrics are suitable for pets. The hair can be easily removed with a lint roller or a damp cloth. In addition, the fabrics are so tightly woven that cat claws can not easily claw out the inner life. And should one or the other place believe it, you can simply replace the one single cover and the sofa is like new again. In addition, all fabrics are super practical, because you can simply wash them when the sweet pelt noses make stains on it.
The elements are easily connected with Velcro fasteners. These hold together perfectly, even children jumping around do not let the elements slip apart 😉.
1. remove the covers from the sofa (and sort them by color if necessary)
2. fold down the Velcro strips so that they don't get caught somewhere
3. Turn cover inside out
4. Place cover in drum
5. Add detergent*
6. Select gentle program 30 °C, adjust spin speed to minimum, start and wait...
7. Shake out covers and best hang in fresh air and let dry
8. Do not iron - re-cover the sofa directly and enjoy
We also recommend:
- Turn covers inside out
- Use laundry bag
We recommend the following detergents:
- Powder detergent
- Delicates detergent
- Liquid detergent
- Washing strips
In order for your cover not to lose quality, we advise you not to use fabric softener and bleach.
To avoid marks and scratches on the floor, we recommend you to put a protective felt on the legs. You can buy this in any hardware store. Over time and through use, the felt will wear out and need to be replaced.
Our sofas, which have wooden legs, are already supplied with protective felt.
Unfortunately no, because we need them in the showroom for the customers. But you are welcome to order fabric samples home for free on our website.
Sure you can reorder individual covers or freshen up the whole sofa with a new Farbe .
Velare is the more robust fabric. The fabric is often used in the hotel or catering industry, because it has an extremely high abrasion resistance.
Mollia, on the other hand, is a rather soft fabric and has diagonal structures and a slight sheen. Thus, the Farbe lives on the sofa, which also makes it look very classy.
Cotton is 100% natural, but the cotton is alive. This means it wrinkles and even after washing, the Farbe may fade over time or the material may possibly warp.
Velcro fasteners are always supplied. But if more are needed, you can always reorder them from us for free.
Each sofa you can have in your desired colors and without extra charge. Simply write this in the order note and the sofa will then be made so. But please note that personalized sofas are excluded from return.
All dimensions of the sofas can be found on our homepage under the respective sofa under specifications. You will also find instructions on how to rearrange the sofas.
No, these are also removable. (See video on the web page)
If the sofa is too small, you can extend it with any element you want. Even if you want to order additional elements, you can simply send us an email with the desired elements and which fabric and Farbe you want to have. We will then create a personal order link for you, so you can order your sofa online.
The delivery time is between 5-8 weeks. You will receive a call from our carrier about a week before the delivery. If the date does not suit you, you can simply arrange a new date with him. However, it is possible that this appointment will take place 2-3 weeks later.
For the sake of the environment, we do not allow requested dates, but we always try to accommodate them as much as possible.
The delivery costs and installation is completely free of charge. Please note, however, that the road must be passable.
If you would like to have your old sofa disposed of, you can simply book this in the ordering process for an additional charge of CHF 150.00. "
From the date of order to delivery, we can store the sofa for maximum 3 months. After that we have to deliver it.
The warranty is 2 years.
Yes, we do not use animal products to make our products.
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Talk to us directly...
Mon.-Fri. 8 a.m. - 12 p.m. + 1:30 p.m. - 5 p.m.
Sat. 8 a.m. - 4:30 p.m. (excluding public holidays)
+41 71 244 80 07
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